Sweet N Sour Kids
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805.663.0200
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Terms and Conditions

Our Policy

At Sweet And Sour Kids / Rooms To Adore we are dedicated to the highest customer satisfaction. Sweet And Sour Kids strives to provide our customers with the highest quality merchandise and fantastic shopping experience. If you are not completely satisfied with your items, you may return it.

Shipping

"Free shipping" when offered applies to anywhere in the continental US only and excludes furniture.
Please contact us if you are outside of the continental US and we will provide you with a custom shipping quote. Due to the variety of shipping weights and sizes involved in furniture, each order will receive a customized shipping fee.

Returns and Exchanges

BEDDING

Please contact us either by phone(805 663 0200) or email(sales@sweetnsourkids.com) within 7 days from the time you receive your order to request a refund and/or notify us of any damages or missing items. Approved refunds will be processed and you will be credited (the same way payment was received) once we receive and inspect the product. We will refund the value of the item and any taxes you were charged. Shipping charges are non-refundable. Any order returned that had "Free Shipping" applied will be credited less our actual outgoing freight charges. The return will be refused and product sent back to you if: -The product is returned without contacting us within the 7 day time frame. -The product is used, altered and/or soiled -Original packaging is missing

LIGHTING, RUGS, WALL DECOR, FURNITURE, ACCESSORIES

Please contact us either by phone(805 663 0200) or email(sales@sweetnsourkids.com)within 7 days from the time you receive your order to request a refund and/or notify us of any damages or missing items. Approved refunds will be processed and store credit issued once we receive and inspect the product. We will issue a store credit equal to the value of the item. Shipping charges are non-refundable. Any order returned that had "Free Shipping" applied will be credited less our actual outgoing freight charges. The return will be refused and product sent back to you if: -The product is returned without contacting us within the 7 day time frame. -The product is used, altered and/or soiled -Original packaging is missing

CUSTOM BEDDING & DRAPERY PANELS

We are happy to work with you on creating your own unique custom bedding and drapery panel orders. Please note that all custom bedding orders and all drapery panel orders can NOT be returned.

GENERAL RETURN PROCEDURES

Please circle the item(s) you wish to return on a copy of your original packing slip or email confirmation. Please write a reason for return on the receipt. Items which are marked "Special Order" or final sale are non-returnable. All items must be returned in their original packaging including: documentation, warranty cards, manuals, all accessories, and security seal. We cannot accept returns of merchandise that are used, laundered, or soiled. All costs related to return shipping must be paid by the customer. Should you have any questions or comments, feel free to call us at 805 663 0200 and a customer service representative will assist you.

If the product is returned to us after the 7 day time frame or without a return authorization or if the product is used, altered , soiled or missing the original packaging it will be refused and sent back to you.

Back Orders:

Because of the popularity of our products and high demand, some of our products will on occasion will be on back order. All back orders will ship promptly.

Sales Tax

There is no sales tax charges for all products that are delivered outside of California.

Delivery Time

So many of our items sold at Sweet And Sour Kids are handcrafted and made to order, delivery times can be estimated. Most of our bedding is in stock and can ship immediately. On occasion it can be 3-6 weeks for delivery. Please feel free to call and we can give you the ship time based on the product you would like to order.

Please feel free to call us and go over any of the terms and conditions with you. Our design consultants are available to you for any questions you may have.

Email: sales@sweetnsourkids.com
Phone:  805 663 0200

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From Crib to College. If you are ready to spoil your new little arrival, here is a good place to start. Our Children's Furniture is both Beautiful and Durable. Oh and let's not forget affordable. Our Children's Bedroom Furniture and Nursery Furniture can be left to your own imagination. So many Possibilities. If you are expecting your first baby here is a good place to start.
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